Last updated: April 17, 2026

1. Introduction
I am committed to protecting your privacy and maintaining the confidentiality of your personal information. This website is operated by Kristin Michie, Registered Psychotherapist (Qualifying), providing virtual psychotherapy services to clients in Ontario.

This privacy policy explains how your personal information is collected, used, and protected when you visit this website or contact me through it.

2. What Information Is Collected
I may collect the following types of information:

Information you provide directly:

Name
Email address
Phone number (if provided)
Any information you choose to include in a contact form or email
Automatically collected information:

Basic website usage data (e.g., pages visited, time on site), depending on your browser and hosting platform
3. How Your Information Is Used
Your information is used for the following purposes:

To respond to inquiries or requests
To determine whether my services may be a good fit for your needs
To provide psychotherapy services if we begin working together
Your information will not be sold or shared for marketing purposes.

4. Limits of Confidentiality (Website Use)
Please note that communication through this website, including contact forms and email, is not guaranteed to be secure.

Submitting information through this website:

does not establish a therapeutic relationship
should not include highly sensitive or urgent personal information
A formal therapeutic relationship is only established after informed consent and intake procedures are completed through a secure platform.

5. Booking Platform and External Links
If you choose to book a session through a third-party platform (such as an online booking or electronic medical record system), you will be redirected to an external website.

These platforms:

collect and store your personal and health information
operate under their own privacy and security policies
I take care to use reputable, privacy-conscious platforms; however, their data practices are governed by their own terms and privacy policies. I encourage you to review those policies before submitting personal information.

6. Storage and Protection of Information
If you become a client, your personal health information will be stored securely using a compliant electronic medical record system.

Reasonable administrative, technical, and physical safeguards are used to protect your information from unauthorized access, use, or disclosure.

7. Third-Party Services
This website and practice may use third-party services, including:

Website hosting platforms
Secure booking or electronic medical record systems
Email providers
These services may store or process data outside of Canada. While I take care to use reputable providers, their data handling practices are governed by their own privacy policies.

8. Your Rights
You have the right to:

Request access to your personal information
Request corrections to your information
Ask questions about how your information is handled
Requests can be made using the contact information below.

9. Crisis Disclaimer
This website is not intended for use in emergencies or crisis situations.

If you are in crisis or require immediate support, please:

call 911
go to your nearest emergency department
contact a local crisis line in your area
Messages sent through this website or by email are not monitored continuously and may not be responded to immediately.

10. Compliance with Privacy Laws
This practice complies with applicable Canadian privacy legislation, including PIPEDA, and follows professional standards set by the College of Registered Psychotherapists of Ontario.

11. Contact
If you have questions about this privacy policy or how your information is handled, you can contact:

Kristin Michie, RP (Qualifying)
info@kristinmichiepsych.com

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